Terms of service

Welcome to BMG Store. By accessing our website or placing an order with us, you agree to be bound by the following Terms of Service. Please read them carefully before making a purchase.

1. General Conditions

BMG Store sells thrifted and limited-edition products.

All products are unique in nature and may not be restocked.

We reserve the right to refuse service to anyone for any reason at any time.

Prices, products, and policies are subject to change without prior notice.

2. Product Information

We make every effort to display product details, images, and descriptions accurately.

Slight variations in color, fabric texture, logo placement, stitching, or appearance may occur due to lighting, screen settings, age of the product, or manufacturing differences.

These variations are not considered defects and do not qualify for return, refund, or exchange.

3. Thrifted Items Disclosure

All products sold on BMG Store are thrifted / pre-owned items.

Because these are thrifted:

Items may show minor wear, fading, loose threads, print cracks, or small marks.

These signs are normal and part of the product’s character.

We carefully inspect and grade all items before listing.

Brand Logos & Trademarks

Any brand names, logos, trademarks, or labels appearing on thrifted items are used only to identify the product.

BMG Store is not affiliated with, sponsored by, or endorsed by any of these brands unless clearly stated.

All trademarks remain the property of their respective owners.

By purchasing, you accept that the product is thrifted and agree to these conditions.

4. Orders & Payments

All orders are subject to availability and confirmation.

Once an order is placed, it cannot be cancelled, modified, or refunded.

Payments must be completed at checkout using the available payment methods.

5. No Return & No Refund Policy

BMG Store follows a strict no return and no refund policy.

No returns, refunds, or replacements for:

Change of mind

Size or fit issues

Personal preference

Courier delays

Thrifted / limited-edition nature of items

6. Damaged or Defective Items (Exchange Only)

Complaints must be raised within 48 hours of delivery.

Must be submitted only via our official support ticket system.

Unboxing photos/videos are mandatory.

Upon approval, an exchange for the same product will be provided (subject to availability).

No refunds will be issued under any circumstances.

7. Shipping & Delivery

Delivery timelines are estimates and may vary due to logistics or unforeseen delays.

BMG Store is not responsible for delays beyond our control.

8. User Responsibilities

You agree to provide accurate information.

Any fraud, misuse, or policy violation may result in order cancellation or account suspension.

9. Intellectual Property

All original content, designs, layouts, images, and text belong to BMG Store.

Unauthorized use is strictly prohibited.

10. Limitation of Liability

BMG Store is not liable for indirect or consequential damages.

11. Governing Law & Jurisdiction

These Terms are governed by the laws of India.

Disputes fall under the exclusive jurisdiction of Indian courts.

12. Contact Information

For any queries or support, please contact us through our official support ticket system.